Delivery Policy

1. Order Processing

All orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed the following business day.

2. Delivery Times

• Local deliveries: 2 to 4 working days

• National deliveries: 4 to 7 working days

• International deliveries: 10 to 15 working days (depending on destination and customs procedures)

Once your order has shipped, you will receive a confirmation email with tracking information.

3. Delivery Charges

Shipping costs are calculated at checkout based on your address and the weight of your order.
Free shipping may be offered for certain orders over a specific amount or during our special promotions.

4. Delivery Partners

We work with reliable carriers to ensure fast and secure delivery of your cosmetic products.
Delivery times may vary depending on your location and transportation availability.

5. Delays or Lost Packages

If your package is delayed or lost, please contact our customer service at support@tbs.ci indicating your order number.
We will do what is necessary to locate or replace your order as soon as possible.

6. Incorrect Address

Please ensure that the delivery address provided is complete and accurate.
The Beauty Store (TBS) cannot be held responsible for delays or losses caused by incorrect delivery information.