Privacy Policy
Biocos Cosmetics respects your privacy and values the relationship we have with you.
This Privacy Policy describes how Biocos Cosmetics brand (hereinafter “ELC”, “we”, “us” or “our”) collects, uses, discloses and protects your personal information. Unless otherwise stated, all brands in Pakistan follow this Privacy Policy.
INFORMATION WE PROCESS
We may collect or process the following types of information about you. The specific information we collect depends on how you interact with us:
- Contact details and personal identifiers : name, address, email, telephone number, pseudonym or identifier on social networks.
- Device identifiers : MAC address, IP address or other online identifiers.
- Demographic information : age, gender, ethnicity, gender.
- Physical characteristics : hair type and color, skin type, eye color.
- Commercial information : products or services purchased, returned or considered, product preferences.
- Payment information : payment method, credit card number, shipping and billing address.
- User Content : Communications, photos, videos, reviews, survey responses and comments.
HOW WE COLLECT INFORMATION
We may collect your personal information through:
- Directly from you : when you make a purchase, register for a loyalty program, enter a competition, or interact on our sites or applications.
- By your loved ones : If a friend or family member sends you a gift or makes a recommendation.
- During your digital interactions : via cookies, pixel tags and similar technologies when you visit our sites or interact with our emails.
- Via social media : when you interact with us on platforms like Facebook, Instagram, Twitter, or Pinterest.
HOW WE USE INFORMATION
We use your information to:
- Provide products and services : order processing, payments, recommendations, real-time support, account management.
- Communicating with you : responding to your questions or complaints, assistance in placing an order.
- Organize events or promotions : contests, surveys, loyalty programs.
- Marketing and advertising : sending personalized advertising messages, displaying ads on social networks.
- Improving our activities : analysis, quality assurance, research and development.
YOUR RIGHTS AND CONTROL OVER YOUR INFORMATION
- Data Rights : You may request access, update, deletion or transmission of your personal information.
- Marketing Preferences : Ability to change your preferences through your online account or by unsubscribing from our marketing communications.
- Mobile and browser settings : Adjust your preferences for notifications or location through your device settings.
USE OF COOKIES
We use cookies to:
- Identify you when you return to our sites.
- Deliver personalized experiences.
You can manage your preferences by accessing the “Manage Cookies” link at the bottom of our sites or by adjusting your browser settings.
PERSONALIZED ADVERTISING
We work with third parties to serve targeted ads based on your interests. You can opt out of cookie-based ads through your cookie preferences.
PROTECTION OF INFORMATION
We maintain administrative, technical and physical security measures to protect your data from unauthorized access.
DATA RETENTION PERIOD
We retain your information for as long as necessary to fulfill the purposes described in this policy, taking into account legal and regulatory requirements.
CHILDREN'S DATA
Our products and services are not intended for children.
POLICY UPDATES
This policy may be modified at any time. We will post a notice on our sites to indicate any material changes.
CONTACT US
For any questions or to exercise your rights, contact us:
- Email : thebeautyshop233@gmail.com
- WhatsApp : +2250595290969